Terms of Service

Terms Of Service

The following Terms of Service ("TOS," "Terms" or "Agreement") apply to your use of our website and all services,
features and/or content provided by DEDI.AL Webhosting Solution (“DEDI.AL,” "us,", "our" ). DEDI.AL is the trade
name of DEDI.AL Webhosting Solution. By purchasing one or more Services from DEDI.AL Webhosting Solution,
you declare that you have read, understood and agree to be bound by this TOS. The latest version of our TOS is
always available on the DEDI.AL Webhosting Solution website. It is essential that you read this TOS prior to
purchasing any Service(s) from DEDI.AL Webhosting Solution.
Customer & Resellers Agreement
The TOS apply to all Services provided by DEDI.AL Webhosting Solution to you throughout the entire Term or
Renewal Term. All customers & Resellers should agree on all terms and conditions stated prior to their signing up
for any of the hosting plans and services mentioned on DEDI.AL Webhosting Solution. You shall agree to use only
licensed and legal third party softwares in connection with your use of our services. DEDI.AL Webhosting Solution
reserves the right to suspend or cancel a customer's access to any or all services provided, at any time, or when
DEDI.AL Webhosting Solution decides that the account has been inappropriately used or otherwise.
Content

• DEDI.AL Webhosting Solution reserves the right to refuse service and/or access to its servers to anyone. The
services provided by us must be used for lawful purposes only. Transmission, storage, or presentation of
any information, data or material in violation of any applicable law or regulation is prohibited.
• The activities listed below are meant to provide you with examples of activities and content that are strictly
prohibited.
• Topsites, ponzi or pyramid schemes, prime banks programs, bank debentures/bank debenture trading
programs, cryptocurrency/bitcoin miners, forex, e-gold, proxy, bots, spam bots, mail bombers, port
scanners, IP scanners, mail harvesting scripts, brute force scripts, chat rooms, banner rotators, file dumps,
using disk space as secondary storage, sales of illegal pharma, drugs, explosives, anonymous or bulk sms
gateways, malware, warez, phishing materials, lottery, gambling, illegal downloads, pirated software
distributions, escrow, high yield investment programs, adult thumbnail galleries/banner exchanges,
streaming or broadcasting of live copyrighted events, Social media bots,SSM Panels, Fake Courier
Websites. Websites promoting illegal activities or linking to other websites that promote illegal activities,
Hosting/Streaming Videos/Music.
• Website content that promotes or advocates human trafficking in any way shape or form as determined by
DEDI.AL Webhosting Solution’s sole discretion, sites that promote prostitution, or escort services.
• Any website found to host child pornography, link to child pornography or exploitative content will be
suspended immediately without notice or warning.
• Adult materials – Includes all pornography, erotic images, or otherwise lewd or obscene content. The
designation of “adult material” is left entirely to the discretion of DEDI.AL Webhosting Solution.
• Embedding or uploading audio/video/high resolution images on website or linking to other websites that
promotes audio/video/high resolution images.
• Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any
material in violation of any regulation or material that is perceived to be misleading.
• Warez - This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking,
password cracking, IP spoofing and encrypting of any of the above. It also includes any sites which provide
"links to" or "how to" information about such material.

• Games - We strictly do not allow to host any kind of games on our servers. Your hosting account would be
immediately terminated if we found any gaming related stuff in your hosting account.
• IRC Hosts - Hosting an IRC server that is part of or connected to another IRC network or server or have a
connection to an IRC network. Servers or Virtual hosting accounts, found to be connecting to or part of
these networks will be immediately removed from our network without notice. The server would not be
reconnected to the network until such time that you agree to completely remove any and all traces of the irc
server, and agree to let us have access to your server to confirm that the content has been completely
removed. Any server guilty of a second violation would result in immediate account termination.
DEDI.AL Webhosting Solution reserves the right to deem any other content or literature as "prohibited" if found to be
indecent, rude, hate content & generally unacceptable.
In compliance with DMCA act, DEDI.AL Webhosting Solution has adopted procedures for parties who believe that a
hosted site on our service is infringing their copyrights. All copyright complaints must be submitted
to [email protected]

Abuse Of Resources
• Any attempts to compromise or actual compromise of a network device belonging to DEDI.AL Webhosting
Solution or any other company, individual, or other entity is strictly prohibited. This offense also includes
port scanning, IP range scanners and vulnerability scanning. All infractions and or suspected infractions
will be vigorously investigated and may result in immediate termination of service.
• Denial of Service (DOS) attacks directed at DEDI.AL Webhosting Solution, or any attempts to launch a
Denial of Service attack from our servers are strictly prohibited. All infractions and or suspected infractions
will be vigorously investigated and may result in immediate termination of service.
• Hosting any software, source code or any other material that is illegal or could be used to commit an illegal
act is strictly prohibited. This includes but is not limited to software exploits; exploit source code, hacking
tutorials, hacking tools, viruses and Trojans, bomb making and similar device tutorials. All infractions and
or suspected infractions will be vigorously investigated and may result in immediate termination of service.
• The hosting of material that infringes on any copyright, trademark and or service mark is strictly
prohibited. This also includes the storage and transmission of pirated movies, music, software, ring tones or
anything else considered "Warez". Any authentic complaint received will be investigated and may result in
termination of service.
• The hosting of defamatory, scandalous, or private information about a person without their consent,
intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property
rights.
• Any attempts to undermine or cause harm to any of our servers is strictly prohibited. We hold no
responsibility for the use of our clients' accounts. Any account that abuses the resources and actions are not
taken to desist the activity, calls for immediate deactivation without any refund.
• Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other
sites may also be offered new terms ( i.e.,. upgrade). Although we offer 99% up time we can not fully
guarantee this, this is due to the updates and up-gradation we carry out which is also a part of our
maintenance.
• If any client is in any way disrespectful towards any member of the DEDI.AL Webhosting Solution staff we
have full right to remove them from our services without any refund.


Billing & Refund Policies
• For every services renewals due invoice will be generated before 7 days from your due date,Its your
Responsibility to do the Payment in time to avoid any service suspension/termination.
• Every Service will be suspended on 5th day from the due date and terminated on 8th day from the due
date.Incase if your service got terminated because of your Payment issue We are not responsible for any
files/contents inside your Hosting Plan.As it your whole responsibility to do the Payment in time.
• Late Fee of 3$ Will be added to your invoice incase if you didn’t made the payment before the
Suspension.The late fee should be paid by you to get your service re-activated.
• The cron timing will be on 2:00 AM As per the IST Its the cron time the invoice generation,Service
Cancellation,Suspension,Termination,Late Fee Addition will be Done
• If paying via credit card, debit card, net banking, PayPal the account will be setup immediately once the
payment is confirmed. If you are paying By UPI/NEFT/IMPS We will activate the order once we
confirmed the Payment
• The 7 day money back guarantee is only applicable for first-time signups. Second time and subsequent
sign-ups are not eligible for the same. For instance, if you've had an account with us before, cancelled and
signed up again, you will not be eligible for a refund or if you have opened a second account with us.
• Refund is not applicable on Domain registration/transfer/renewal, VPS & Dedicated Server,
CodeGuard,SiteLock,Dedicated IP, WHMCS License, Blesta License, Weebly Site builder and other
addons we provide The modifications done in pricing pattern or policy by the software license company
will take effect immediately on DEDI.AL Webhosting Solution clients.
• The money back guarantee is provided on Shared hosting Only

• No refund will be made if your Service(s) are suspended or terminated for cause.
• The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or any kind of
payment processing charges or bank fee(s). There will be no refunds issued in case the web hosting account
was involved in violation of our terms of service or any kind of illegal or system resources over-usages or
after 7 days period or beyond coverage of our refund policy as noted here.
• If the web hosting service includes free domain name, and you cancel the web hosting service, the domain
charges (standard rate as per website) would be deducted from the refund amount. If the refund amount is
less than the domain name price, you will have to pay the difference or forfeit the domain. The ownership
of the domain will remain with DEDI.AL Webhosting Solution if you fail to pay the difference amount.
• Transfer fees would be applicable, if you wish to transfer the free domain name to some other provider.
Without transfer fees the domain will not be released.
• One free WHMCS Starter or Blesta license is included in reseller hosting plan*. WHMCS starter license
allows you to manage upto 250 clients. You can upgrade the WHMCS license from us by paying the
appropriate license cost. If the reseller hosting plan is cancelled within first 7 days then WHMCS Starter
(10$) or Blesta license (7$) cost will be deducted from the refund amount.
• We do offer free account migration,If we had worked on your Account migration Incase of Service
cancellation within first 7 days.There will be an Charge of 10$ Deducted from the Refund Amount.
• The payments made through UPI/NEFT/IMPS To our Bank Directly are non-refundable. Refund will be
added as credit to the hosting account.
• The refund request placed after 7 days will not be processed and you will not be eligible for any refund.
• The cancellation request should be sent through client area.
• After sending the cancellation request, it would take 7 to 15 Business days to complete the refund process.
• Unpaid invoices may result in the suspension or termination of your web hosting account. Your suspended
account will only be restored after clearing the outstanding invoice after which you will be able to access
your data.
• If your account gets terminated, the data residing on it won't be restored and will be treated as a new
account. If you fail to renew your subscription on time you will be charged on your invoice.
• We will not activate new orders or activate new packages for customers who have an outstanding balance
on their account.
• Every Services will be suspended on the next day of your due date and terminated on the 5th day from your
service due date.So its your responsibility to Do payment in time to avoid any service
suspension/termination
Account/Service Termination
Your hosting account at DEDI.AL Webhosting Solution can get terminated due to following reasons:

• You decide to discontinue
At any point of time, during your subscription, if you no more want to continue with our services and want
to place a cancellation request with immediate termination, your hosting account will be suspended right
away and will be terminated within 24 hours.
• Cancellation upon expiration
If you place a cancellation request to discontinue our services after your subscription expires, your hosting
account will be suspended at the end of the subscription and will be terminated within 24 hours (after the
expiration date).
• You did not renew
In case you fail to renew your hosting account on the due date, your hosting account will be suspended
after 24 hrs and will be terminated within 5 Days (after the expiration date).
• You violate our Terms of service
If you violate our terms of service during your subscription period at DEDI.AL Webhosting Solution it will
result in immediate account suspension and termination. As soon as we've been notified about the violation
of service, we would usually take instant action.
• Potential fraud
We have an anti-fraud system that monitors all the orders as soon as they are placed. During such an
occurrence, we will carry out a verification process manually. In this process, if we ask for certain
information and it is not provided the account suspension and termination will be done immediately.
• A Dispute or ChargeBack
During the violation of our Terms of Service, we would initially suspend and give a 7 days timeframe to
resolve the concern with DEDI.AL Webhosting Solution before the termination occurs. If still, it remains
unsolved termination of your hosting account will take place.
Note: It is advised to maintain a back-up copy of your hosting account to avoid losing your data because of the
termination. All your files will be deleted from the server, once your hosting account is terminated and DEDI.AL
Webhosting Solution shall not be liable for the same.
Jurisdiction
The laws of the Republic of Monaco shall govern this agreement. In any event of dispute the area of
Jurisdiction would be Monaco only..
Disclaimer:
DEDI.AL Webhosting Solution have rights to Change the Agreement/Refund Policy/Privacy Policy/Plan pricing
anytime.You will be notified about the Policy changes and an Copy of Agreement will be attached on your Order
confirmation Email with Each Orders.
By Using our Services You are agreed to all our Agreements and Policies.Violation of our Agreements/Policies will
result in Account Suspension/termination with/without any Notification